Enterprise ServiceNow Solutions Specialist

Key Responsibilities:

• Solution Architecture:
• Lead the design and implementation of end-to-end ServiceNow solutions, including ITSM, ITOM, ITBM, HRSD, and other ServiceNow applications.
• Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
• Ensure best practices and scalability in customization and configuration of ServiceNow modules.
• Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability.
• Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards.
• Optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows.
• Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments.
• Act as a subject matter expert, providing advice and recommendations on ServiceNow architecture, process automation, and platform capabilities.
• Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides.
• Ensure minimal impact on operations during system upgrades, patching, and platform enhancements. Required Skills and Qualifications
• Expertise in ServiceNow solutions, including ITSM, ITOM, ITBM, and HRSD.
• Strong knowledge of solution architecture, technical leadership, and project management.
• Ability to collaborate with cross-functional teams and communicate complex technical information.
• Experience with customization, configuration, and integration of ServiceNow modules.
• Understanding of security, governance, and compliance principles. Benefits
• Opportunity to work on cutting-edge ServiceNow projects.
• Chance to develop expertise in solution architecture, technical leadership, and project management.
• Collaborative and dynamic work environment.
• Professional growth and development opportunities. Others

As a ServiceNow Architect, you will have the opportunity to make a significant impact on our organization's success. If you are passionate about technology and innovation, we encourage you to apply for this exciting role.