Management Consultant for ServiceNow Finance

Smart Recruiters

Smart Recruiters

Chicago, IL

Posted 5 days ago


Management Consultant for ServiceNow Finance

This role is a functional and technical expert consulting with corporations on their digital transformation journey powered by implementing ServiceNow's Finance & Supply Chain solutions.

  • Sourcing and Procurement Operations (SPO)
  • Supplier Lifecycle Operations (SLO)
  • Accounts Payable Operations (APO)
  • Finance Case Management
  • L Legal Service Delivery (LSD)
  • Contract Management Solutions

The role requires the person to be laser-focused on solving for the most relevant customer challenges – bringing solution guidance, business acumen and deep product expertise, innovation, and industry knowledge capital to our client. Responsibilities:

  • Guide the client and the business areas in defining their ServiceNow strategy, ensuring alignment with their digital transformation objectives.
  • Understand customer requirements in collaboration with ServiceNow Expert Services and align them with ServiceNow Expert Services, Product Success and Client Sales Teams to drive high-value impact for the Client in a roadmap for the current engagement, and the Client's roadmap beyond it.
  • Align Client to defined roadmap and report/monitor ongoing progress against it, managing client executives and stakeholders – in partnership with ServiceNow Expert Services – to mitigate blockers to drive success, keeping the in-progress engagement on track.
  • Define, at a solution and design level of detail, technical and functional solutions aligned with our client's business problems and ServiceNow Implementation Best Practices, providing options with pros, cons, and risks.

This role will be pre-eminent ServiceNow representative for the Finance, Supply Chain and/or related organizations and will be the connective tissue between all the aforementioned parties, while ensuring an outstanding Client experience for the Finance organizations, and the Program's Steering Committee.

Consultation must be based on best practices with the goal of accelerating and driving customer business outcomes. Qualifications:

  • 10+ years of management consulting experience.
  • At least 8+ years of experience with ServiceNow and other related solutions include SAP ECC, JD Edwards, Coupa, and/or Oracle required.
  • Candidates should have significant experience with ServiceNow or similar digitalization platforms and successfully lead end-to-end transformation projects across Finance, Supply Chain and/or related organizations.

We approach our distributed world of work with flexibility and trust. Work personas are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

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