Presales - Sr Enterprise Architect

ServiceNow

ServiceNow

Richmond, VA

Posted 4 days ago


Transformative Enterprise Architect for Commercial Business

We are seeking an innovative Enterprise Architect to join our team, focused on delivering transformative solutions for Commercial business verticals. As a key member of our pre-sales organization, you will drive credibility and trust with senior technical leaders, developing cross-functional strategies and solutions that align ServiceNow capabilities with customer initiatives. Main Responsibilities:

  • Engage and collaborate with customers, partners, and internal colleagues to uncover pain points and demonstrate the value of ServiceNow. Translate insights into scalable, secure, and resilient solutions that address real business challenges.
  • Lead and design enterprise architecture and design engagements that align ServiceNow capabilities with strategic customer initiatives such as IT Transformation, Digital Products and Services, and Agentic AI.
  • Build vision and present compelling solution designs that connect customers' business strategies with the ServiceNow enterprise AI platform. Requirements:
  • 15+ years of IT experience, including 10+ years of success influencing senior technology leaders in pre-sales, customer, or delivery-focused roles.
  • 5+ years of experience working with or implementing ServiceNow solutions.
  • Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.
  • Current ServiceNow Certified System Administrator (CSA) certification.

Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

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