Enterprise ServiceNow Architect

Technical Architect

As a Technical Architect, you will work with clients to understand their long-term enterprise goals and design a roadmap to achieve those goals using the ServiceNow platform. You will participate in and/or lead design workshops, development, testing, and deployment activities with top enterprise and public sector customers.

• Design business and technical architecture for how ServiceNow can help meet client goals.
• Lead and ensure quality delivery of ServiceNow technical solutions to ensure they meet customer requirements using the most efficient methods that leverage ServiceNow best practices and standards.
• Mentor teammates on ServiceNow platform best practices about modeling, platform architecture, customizations, etc.
• Respond to Request for Information/Proposals (RFIs/RFPs).

Key skills include:

• Subject matter expertise in ServiceNow platform architecture and hands-on configuration with CSM or ITx (ITSM, ITOM, ITAM).
• Experience delivering complex ServiceNow CSM or ITx (ITSM, ITOM, ITAM) implementations with multiple stakeholders recommending and implementing solutions for exceptional outcomes.
• Demonstrated understanding of relevant enterprise processes.
• Certified ServiceNow System Administrator (CSA) and Application Developer (CAD); additional CIS certifications strongly preferred.
• Demonstrated work experience in business and systems analysis, process and data modeling skills.
• Knowledge of Agile development methodologies. Benefits

Slalom offers a range of benefits to support your well-being and career growth including meaningful time off and paid holidays, parental leave, 401(k) with a match, highly subsidized health, dental, & vision coverage, adoption and fertility assistance, yearly $350 reimbursement account for any well-being-related expenses, and discounted home, auto, and pet insurance. Requirements

The ideal candidate will have at least 3 years of experience working in a client-facing role in a professional services organization building and designing solutions that have been delivered to the marketplace. A team-player mindset and willingness to collaborate with all levels of our organization are essential.