Enterprise ServiceNow Solutions Lead

ServiceNow Manager Job Description

We are seeking a seasoned professional to lead our ServiceNow platform. The ideal candidate will have extensive experience managing large enterprise systems and possess excellent technical leadership skills.

Job Responsibilities:

• Formulate specifications and modifications for the ServiceNow platform in line with business needs and organizational objectives.
• Provide coding standards and review content provided by extended development teams.
• Lead on-shore and off-shore teams to complete agile-based deliverables.
• Evaluate ServiceNow platform performance and make recommendations for problem resolution.
• Transform business needs into tangible items within the ServiceNow platform.

Required Skills and Qualifications:

• Minimum five years of recent experience managing large enterprise systems.
• Bachelor's degree or eight years equivalent work experience.
• ServiceNow System Administration Certification and ITIL Certification preferred.
• Ability to customize workflows, Business Rules, and UI Scripts using JavaScript.

Benefits:

Our organization offers a comprehensive compensation and benefits package. We are an affirmative action-equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.