Presales - Sr Enterprise Architect

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers including 85% of the Fortune 500. Our intelligent cloud-based platform connects people systems and processes to empower organizations to find smarter faster and better ways to work. Role Summary

We are seeking an Enterprise Architect to join our team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with technical and business leaders in our largest customers by developing cross-functional strategies and solutions.

• Partner with customer executives internal colleagues and strategic partners to uncover pain points and demonstrate the transformative potential of the ServiceNow platform.
• Drive enterprise architecture and design engagements that align ServiceNow capabilities with strategic customer initiatives such as IT Transformation Digital Products and Services and Agentic AI.
• Shape and communicate a compelling vision that connects customers' business strategies with the ServiceNow enterprise AI platform.
• Articulate the value of ServiceNow solutions by conducting workshops to create customer deliverables that prescribe advice on topics like strategy and vision alignment current and future state architecture strategic roadmap operating model and governance best practices and industry reference architecture.