ServiceNow Solutions Architect

Job Summary

The role of ServiceNow Principal Architect is focused on delivering governance and technical guidance for the enterprise service management platform. This position plays a critical part in ensuring the integrity and strategic success of the platform.

A key aspect of this role is future-proofing business and technical decisions by staying up-to-date with the ServiceNow product pipeline. The successful candidate will have expertise in designing and implementing scalable solutions that meet the needs of multiple stakeholders.

To maintain high availability and responsiveness to changing business demands, the ServiceNow Platform must be carefully managed. This requires close collaboration with the Senior Service Tool Manager and the Platform Owner to ensure adherence to best practice standards.

This position offers opportunities to engage with various stakeholders and users as part of multiple projects. Effective communication and collaboration are essential skills required to excel in this role.