Enterprise ServiceNow Solutions Lead

Job Title: ServiceNow Solutions Architect and Technical Manager

We are seeking a highly skilled ServiceNow Solutions Architect and Technical Manager to lead our Digital Modernization Strategy. As a key member of our team, you will be responsible for developing enterprise-wide architecture, leading multiple development and implementations, and providing guidance and leadership to our development team leads.

Our team is dedicated to creating a collaborative and inclusive environment where everyone feels valued and supported. We prioritize career, flexibility, and well-being, and we encourage proactive outward communication and technical leadership.

As a ServiceNow Solutions Architect and Technical Manager, you will play a critical role in building roadmaps, providing recommendations, leading development, and utilizing new technologies and services to enhance and fully utilize ServiceNow capabilities.

• Lead ServiceNow Architecture development, enhancements, and implementations.
• Collaborate with customers and stakeholders utilizing ServiceNow for managing enterprise services and enhancements using new technologies (AI and automation).
• Build roadmaps, provide recommendations, lead development, and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities.
• Provide assistance to development teams as needed. Required Skills and Qualifications:
• Masters degree and 15 years of experience may be substituted in lieu of degree.
• 12+ years of experience as ServiceNow Developer.
• 8+ years as a ServiceNow Solutions Architect.
• 8+ years leading ServiceNow development teams.
• Must obtain and maintain Public Trust. Contract requirement. Benefits:

At our organization, we empower our teams and contribute to our communities. Everything we do is built on a commitment to do the right thing for our customers, people, and community. Others:

• Experience with Web development, including X-HTML, CSS3, SQL, XML, Angular, JavaScript, PHP, .NET, or Java.
• Experience with implementing Java scripting to support automation across various modules in ServiceNow.
• Experience with REST and SOAP web service protocols.
• Experience with Business Rules, Workflow, Identification Rules, Workspaces, and External Portals.
• Knowledge of SAML, Active Directory, or LDAP.
• Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR.
• Project Management or Agile certification.
• ITILv4 Foundations Certification.