Senior ServiceNow Developer O&M Expert

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TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.

Position: Sr. ServiceNow Developer/Architect O&M

Location: Washington, DC- Hybrid/Remote Candidates from the DMV areas are preferred

Duration: Long term

Job Description:

Start Date: The submitted candidate must start the project immediately

To successfully implement ServiceNow (Operation & Maintenance), a Sr. ServiceNow Developer/ Architect needs a blend of technical expertise, strategic thinking, and leadership skills.

Experience:

7+ years of experience architecting ServiceNow solutions - 80% Development & 20% Architecting

7 years in Agile development

Education: Bachelor's Degree

Certification(s): ServiceNow Certified

Skillset:

Knowledge of ServiceNow architecture principles, experience delivering large-scale federal projects on the ServiceNow platform, ability to communicate recommended practices and guidance to customers and project teams

Agile development: Analysis, requirements gathering, development, testing, quality assurance, change management, operations, and maintenance support

Service Portal development

Production support/maintenance work, for e.g., Upgrade and Clone support

Requirements analysis, gap analysis, create stories, create use cases

Experience with: ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB

Support of integration points to/from ServiceNow (SailPoint, JIRA, UpStart)

Workspace configuration support. (Service Operations Workspace)

Experience with dashboards and reporting

Virtual Agent/Agent Chat

Performance Analytics

Rest API

Compliance Checklist for ServiceNow Architect

7+ years of ServiceNow architecting experience - 80% Development & 20% Architecting

7+ years Agile development experience

Bachelor's degree verification

Large-scale federal project portfolio

ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB experience

Service Portal development examples

Virtual Agent/Agent Chat implementation

Performance Analytics projects

REST API integration experience

Bravium Best Practice Engine experience

Best Regards,

Ashok Kumar

Sr. Talent Acquisition Specialist

Email:

Web: ;br /> 4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151