ServiceNow Deployment-Director

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.
• Develop new ideas, solutions, and structures; drive thought leadership.
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
• Balance long-term, short-term, detail-oriented, and big picture thinking.
• Make strategic choices and drive change by addressing system-level enablers.
• Promote technological advances, creating an environment where people and technology thrive together.

As part of the Infrastructure - Cloud Operations team, you are responsible for the strategic direction and execution of cloud operations initiatives. As a Director, you set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations.

Responsibilities

• Direct the strategic vision and execution of cloud operations initiatives.
• Lead efforts in business development and oversee numerous projects.
• Cultivate executive-level client relationships to achieve impactful outcomes.
• Drive business growth and shape client engagements.
• Mentor emerging leaders to uphold PwC's standards of quality and integrity.