ServiceNow Expert

Senior ServiceNow Technical Consultant Job Description

We are seeking a highly skilled and experienced Senior ServiceNow Technical Consultant to join our team. The successful candidate will be responsible for providing technical guidance and support to our customers, ensuring the smooth implementation and operation of ServiceNow solutions.

The ideal candidate will have extensive knowledge of ServiceNow and its various modules, as well as experience in developing custom configurations, workflows, and reports. Strong analytical and problem-solving skills are essential, as is the ability to communicate complex technical information to both technical and non-technical stakeholders.

Required Skills and Qualifications:

• 4+ years of experience implementing, configuring, and customizing ServiceNow
• 3+ years of experience with common web technologies and networking (e.g., XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP)
• Strong understanding of ITIL methodologies and IT Service Management (ITSM) processes (Incident, Problem, Change, Release, SLM, Service Catalog)
• Experience with Single Sign-On (SSO) using authentication methods such as token-based authentication, SAML 1.1, and SAML 2.0
• Familiarity with integrations using REST/SOAP web services
• Ability to work remotely and collaborate with distributed teams
• Ability to understand and implement complex end-user requirements Benefits:
• Flexible remote work options
• Additional PTO day for mental health
• Competitive paid time off
• Half-day Fridays
• Paid maternity and paternity leave for biological birth and adoption
• Newborn, adoption and fertility assistance
• Competitive training & development programs
• Healthcare Plan
• 401(k) with employer match
• 10 days toward bereavement leave Why Choose Us?

We offer a dynamic and supportive work environment that values collaboration, innovation, and continuous learning. Our team is passionate about delivering exceptional results and making a meaningful impact on our customers' success.