ServiceNow Techno-Functional Analyst

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming healthcare.

We are seeking a highly motivated and skilled ServiceNow Techno-Functional Analyst specialized in HRSD to be part of our Colleague Experience team.

This role requires a strong understanding of HR Service Delivery (HRSD) principles and the ability to collaborate with cross-functional teams to deliver business process improvements.

• Collaborates with stakeholders to gather and analyze business requirements, translating them into technical specifications and solutions within ServiceNow HRSD.
• Leads the design, documentation and show backs of ServiceNow HR Services, Record Producers, SLAs, Lifecycle Events and Journeys.

The ideal candidate will have experience in ServiceNow HRSD with strong knowledge of configurations and best practices.