ServiceNow Operations Specialist

Job Title: ServiceNow Administrator/Developer

Our company seeks a skilled technologist to reimagine how ServiceNow works.

This contract position will be onsite in Miramar, FL. Due to specific legal and contractual requirements, this role will be direct employment with our organization.

The ideal candidate will administer and support 60+ self-hosted ServiceNow Health & Safety instances running in a Linux environment. Key Responsibilities:

• Administer and support ServiceNow modules including ITSM and Health/Safety.
• Configure, customize, and optimize ServiceNow modules.
• Build and support low-code/no-code RESTful APIs for custom ServiceNow development.
• Troubleshoot platform and Linux-related issues.
• Collaborate across IT and business teams to deliver clean, documented workflows.
• Support governance, license compliance, upgrades, patches, and performance tuning. Requirements:
• 3+ years of ServiceNow administration experience (Incident, Change, Asset, etc.).
• Working knowledge of Linux.
• Basic development understanding and API familiarity.
• Strong analytical skills, communication chops, and a passion for learning.
• ServiceNow Certified System Administrator (CSA) certification or completion of the ServiceNow Fundamentals course. Preferred:
• ServiceNow Developer or Implementation Specialist certs.
• SQL / MySQL / MariaDB knowledge.
• On-premise ServiceNow experience.

Physical Demands:

• Sedentary work that involves sitting or remaining stationary most of the time.
• Ability to conduct repetitive tasks on a computer.