ServiceNow Business Analyst

ServiceNow Business Analyst

As a ServiceNow Business Analyst at Samprasoft, you will play a critical role in driving business value through process improvement and technology enablement. Key Responsibilities:

• Collaborate with stakeholders to understand business requirements and develop solutions that meet their needs.

• Analyze and optimize existing processes to improve efficiency and reduce costs.

• Work closely with the IT team to implement and configure ServiceNow applications.

• Develop and maintain documentation for business processes and procedures.

• Identify and prioritize opportunities for business process improvements.

Requirements:

• Five (5) to eight (8) years of experience in a related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.