ServiceNow Business Analyst

Business Analyst Role Overview

The Senior Business Analyst position requires a skilled professional with diverse expertise and experience. The ideal candidate will excel at identifying business needs and communicating technical concepts effectively.

This role involves gathering and analyzing business requirements, translating them into functional specifications for ServiceNow solutions, and documenting workflows within the platform. Key Responsibilities

• Gathering and analyzing business requirements
• Translating business requirements into functional specifications
• Documenting as-is and to-be workflows
• Defining project scope and objectives
• Collaborating with developers to design and configure ServiceNow solutions
• Coordinating user acceptance testing