Looking out for Experienced ServiceNow Solution Architect

Hi All,

We are seeking an experienced and skilled ServiceNow Solution Architect with hands-on experience.

The successful candidate will collaborate with cross-functional teams to provide high-quality support to our clients and internal teams.

Important Points:

Do not consider candidates who have a long gap in their work experience and share the profiles with us only if they have already placed the papers in their current organization or if they are an immediate joiner. - Must

• ** We prefer candidates only who have worked under one/two organizations in his 6-8+ years experience.

Key Responsibilities:

Collaborate with stakeholders to gather requirements and translate them into functional and technical designs in ServiceNow.

Define and architect end-to-end ServiceNow solutions across ITSM, ITOM, HRSD, CSM, or other modules as needed.

Provide expert guidance on ServiceNow capabilities, architecture best practices, and roadmap planning.

Lead ServiceNow development teams in the delivery of solutions, including custom applications and integrations.

Ensure ServiceNow implementations align with enterprise architecture standards and governance.

Conduct regular design reviews, performance tuning, and optimization.

Create solution blueprints, technical architecture documents, and data models.

Manage integrations between ServiceNow and external systems (e.g., REST, SOAP APIs).

Stay current with ServiceNow releases and capabilities and assess the impact of new features.

Required Qualifications:

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.

8+ years of experience in IT with at least 3 years as a ServiceNow Architect.

Proven experience with multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.).

Strong knowledge of ServiceNow scripting (JavaScript), Flow Designer, Service Portal, and Integration Hub.

Experience with data modeling, CMDB design, and ServiceNow discovery.

Solid understanding of ITIL processes and service management practices.

ServiceNow certifications such as Certified System Administrator, Certified Application Developer, and Certified Implementation Specialist.

Experience working in Agile/Scrum environments.

Preferred Qualifications:

ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).

Experience with cloud platforms like Azure, AWS, or GCP.

Experience in regulated environments (e.g., finance, healthcare, government).

Experience integrating ServiceNow with enterprise systems (SAP, Salesforce, etc.).

• Ability to lead and mentor a team of developers and administrators.

Skill/ Role : ServiceNow Solution Architect

Work Experience : 6-8+ Years

Work Location : Chennai

No of positions vacant: 1 Nos

Joining preference: Immediate

Position: Full-time

Education: Any UG/PG Degree

Location: Chennai / Adyar. (Preferably candidates from Tamilnadu)

Interview Process (Rounds in Detail): Technical round 1, Technical round 2, Client tech round, Manager round and HR round

Only Immediate Joiners are preferred.

Office Address: No:2, 1st St, Padmanabha Nagar, Adyar, Chennai, Tamil Nadu 600020.

Landmark: Next to Prestige showroom

Interview dates will be confirmed once we receive the eligible candidate's list.

Note : If you have any questions you are most welcome, please drop me an email or call me.

Contact Details: Gautham - 9094938175

Send your resumes to - gautham.r@krossark.com