ServiceNow Solutions Designer

ServiceNow CMDB Architect Job Description

We are seeking an experienced ServiceNow CMDB Architect to design and implement complex business solutions using the CSDM framework.

• Main Responsibilities:
• Implementing ServiceNow ITSM/ITOM Discovery and CMDB solutions that meet business requirements and adhere to best practices.
• Maintaining consistency and continuity in solution design and processes across the CMDB and related processes.
• Creating architecture templates and documenting CMDB platform design with the CMDB Class Manager.
• Evaluating and approving administrator credentials and access rights to the CM infrastructure.
• Integrating the CMDB with external data sources like SCCM and JAMF.
• Supporting governance processes, procedures, and policies for CM and Discovery.

Requirements

• Key Skills:
• Strong understanding of the CSDM framework and ServiceNow ITSM/ITOM capabilities.
• Excellent analytical, problem-solving, and communication skills.
• Experience with integration of ServiceNow with external systems.
• Ability to work collaboratively in a team environment.
• Strong organizational and time management skills.

Benefits

This role offers a unique opportunity to work on cutting-edge projects and contribute to the development of our organization.