Advanced ServiceNow Configuration Expert

Job Title:

ServiceNow Implementation Consultant

Overview:

This position is an exciting opportunity to leverage your expertise in ServiceNow to drive business outcomes. As a ServiceNow Implementation Specialist, you will work closely with cross-functional teams to design, configure, and deploy ServiceNow modules, ensuring seamless integration and maximum value.

Key Responsibilities:

• Implement and configure ServiceNow modules that may include ITOM, ITSM, APM, CMDB, HAM, and SAM.
• Design and deploy end-to-end solutions using ServiceNow best practices.
• Conduct requirements gathering and collaborate with stakeholders to deliver customized solutions.
• Manage and maintain CMDB, ensuring accurate data modeling and integrations.
• Provide technical guidance and mentorship to junior team members.
• Develop documentation including technical specs, workflows, and test cases.
• Stay current on ServiceNow updates, features, and certifications.

Qualifications:

• Hands-on experience implementing and configuring ServiceNow.
• ServiceNow Certified System Administrator (CSA) certification.
• Strong knowledge and experience with various modules, including ITOM, ITSM, CMDB, and APM.
• Experience integrating ServiceNow with third-party systems and tools.
• Excellent problem-solving skills and a detail-oriented mindset.
• Effective communication and stakeholder engagement skills.

Preferred Qualifications:

• Additional ServiceNow certifications, such as SAM and APM.
• Experience working with Agile/Scrum methodologies.
• Familiarity with scripting in ServiceNow (JavaScript, Flow Designer).

Benefits:

As a ServiceNow Implementation Specialist, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional solutions. You will also receive competitive compensation and benefits packages.

Other Information:

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.