Senior ServiceNow Developer

Role Overview

Experience and Expertise

• 7+ years of overall IT experience with 5+ years dedicated to ServiceNow development.
• Hands-on expertise in ServiceNow IRM/GRC, SecOps, and integration modules.
• Prior Client experience or strong exposure to global financial services organizations.
• Proven background in Cloud platforms (AWS, Azure, or GCP) with ServiceNow integration.
• Strong domain expertise in financial crimes (AML, fraud detection, sanctions, KYC) and integrated risk frameworks.
• Proficiency in JavaScript, Glide API, ServiceNow scripting, REST/SOAP web services, and CMDB integration.
• Familiarity with regulatory requirements (e.g., OCC, FFIEC, SOX) and risk frameworks (COSO, ISO, NIST).

Key Responsibilities

• Design, configure, and develop advanced solutions on the ServiceNow platform (ITSM, IRM/GRC, SecOps, and custom applications).
• Lead the integration of ServiceNow with cloud platforms, risk management tools, and enterprise applications.
• Partner with risk, compliance, and financial crimes units to build workflows that enhance monitoring, reporting, and controls.
• Implement Cloud-related ServiceNow solutions that align with financial industry compliance requirements (e.g., AML, OFAC, KYC, PCI DSS).
• Collaborate with stakeholders in technology risk, fraud prevention, cybersecurity, and operations to ensure regulatory alignment.
• Translate business needs into technical requirements and deliver ServiceNow solutions following agile best practices.
• Provide mentorship to junior developers and contribute to governance, design reviews, and coding standards.
• Support production operations by troubleshooting and resolving complex ServiceNow issues.

Preferred Skills

• Strong problem-solving skills with the ability to bridge technical and business needs.
• Experience working in Agile environments with distributed global teams.
• Excellent communication skills to interact with C-level executives, compliance officers, and technology leaders.
• Ability to work across global time zones (Phoenix / Chennai collaboration model).