ServiceNow Catalog & Request Management Specialist
Crescens Inc.
Karnataka, IndiaPosted 6 days ago
Job title- ServiceNow Catalog & Request Management Specialist Location - Bangalore, Karnataka(onsite) Contract Duration – 12 months after that Permanent with IBM Sector – Communication Work Location - PAN India - IBM Presence Relevant years of Experience - 3 years
Job Description
- Design, configure, and maintain Service Catalog, Request Management, and Record Producers in ServiceNow.
- Create and manage catalog items, order guides, and variables to support business service requests.
- Develop fulfillment workflows using Flow Designer and Workflow Editor for request automation.
- Configure approvals, notifications, SLAs, and assignment rules for catalog items.
- Design and optimize Service Portal pages / UI Builder experiences for catalog visibility and usability.
- Ensure catalog consistency with naming conventions, categorization, and accessibility standards.
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