ServiceNow Software Asset Management (SAM)

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.

• Responsible for team decisions.

• Engage with multiple teams and contribute on key decisions.

• Provide solutions to problems for their immediate team and across multiple teams.

• Facilitate training and knowledge-sharing sessions to enhance team capabilities.

• Monitor project progress and implement necessary adjustments to meet deadlines.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in ServiceNow App Engine.

• Strong understanding of application design principles and methodologies.

• Experience with integration of ServiceNow with other platforms and tools.

• Ability to troubleshoot and resolve application-related issues effectively.

• Familiarity with Agile methodologies and project management practices.