Junior Software Asset Admin

Join a high-performing IT team in Dallas as a skilled ServiceNow Administrator. About the Role

As the ServiceNow Admin, you'll manage and enhance the platform, focusing on ITSM, Incident & Problem Management, and ITIL aligned processes. You'll work closely with Splunk to support proactive service reliability and root cause analysis. Key Responsibilities:

• Administer and optimize ServiceNow modules (Incident, Problem, Change, CMDB)
• Integrate Splunk monitoring tools for real-time alerting and visibility
• Lead root cause analysis for major incidents and implement long-term fixes
• Support platform upgrades, performance tuning, and data integrity Requirements

3+ years of ServiceNow administration experience in enterprise environments

Experience with Splunk or similar monitoring tools

ServiceNow Certified System Administrator (CSA) preferred