ServiceNow HRSD Module Expert

Job Description

We are seeking an experienced ServiceNow Software Developer to join our team. The ideal candidate will have a strong focus on HRSD or related ServiceNow modules, with a proven track record of delivering high-quality solutions that meet business requirements.

The successful candidate will be responsible for maintaining, configuring, and customizing the ServiceNow HR Service Delivery (HRSD) module to support efficient and user-friendly HR services. Key responsibilities include developing and enhancing record producers, notifications, platform analytics reports, and dashboards using UI Builder, Service Portal widgets, and Flow Designer.

This role also involves configuring and optimizing experiences such as HR Agent Workspace, Virtual Agent, and Agent Chat. Regular collaboration with department leaders is required to understand current workflows, gather and document business requirements, and design effective solutions that align with organizational standards, privacy policies, and user experience best practices.

Success in this role depends on strong programming skills, problem-solving skills, attention to detail, effective communication, cross-functional collaboration, and a commitment to continuous improvement.