Manager, ServiceNow

KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Manager, ServiceNow to join our Consulting practice.

As a Manager, ServiceNow, you will formulate and define specifications and modifications for the ServiceNow platform in terms of business needs and apply that to Enterprise organizational objectives and provide technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting and maintaining the ServiceNow platform. You will also provide coding standards and review of content provided by extended development team to ensure compliance with those standards.

Additionally, you will lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership during project execution. You will evaluate ServiceNow platform performance, isolate and debug software problems and make recommendations for problem resolution. Furthermore, you will provide subject matter knowledge to the ServiceNow application and ability to implement modules and other third-party integrations and applications used within the environment to ServiceNow for SecDevOps.

You will transform business needs from the customer to tangible items within ServiceNow, from using modules available to the platform or creating new modules and direct and help complete detailed documentation for workflows and services implemented within ServiceNow.

The ideal candidate will have a minimum five years of recent experience managing and maintaining large, enterprise systems in complex, matrixed organizations, with at least three years of experience directly managing the ServiceNow platform with an extensive focus ITSM, ITOM and IRM. They will also have a Bachelor's degree from an accredited college/university or a minimum eight years equivalent work experience. Additionally, they will possess ServiceNow System Administration Certification and ITIL Certification is preferred. Experience leading various size team in the delivery of agile-based projects or portions of projects to meet defined requirements is also necessary. The candidate should be able to customize workflows, Business Rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform. Travel as needed and being authorized to work in the US without the need for employment-based visa sponsorship now or in the future are required.