Mid-Senior ServiceNow Solutions Expert Tampa FL

Job Summary: "> ">

• Deliver ServiceNow projects that meet business objectives and adhere to best practices."> ">

Oversee the development and implementation of IT service management, software product management, and IT operations management solutions using ServiceNow. Manage cross-functional teams to implement and optimize workflows, integrations, and reporting for ITSM, SPM, and ITOM modules. ">

Develop and manage project plans, timelines, budgets, and risk mitigation strategies. Foster collaboration among stakeholders, gather requirements, and facilitate change management activities. ">

Maintain governance frameworks such as ITIL, Agile, and CSDM standards. Use ServiceNow dashboards to track project KPIs and report progress. ">

Implement testing, training, and go-live support to ensure successful adoption and sustainability. Collaborate with enterprise architects to develop long-term ServiceNow roadmaps, including module upgrades and new capabilities. ">

Key Skills: "> ">

• ServiceNow expertise">
• Project management skills">
• Cross-functional team management">
• IT service management">
• Software product management">
• IT operations management">