ServiceNow HRSD Professional

Job Title: ServiceNow HRSD Architect

We are seeking a seasoned architect to lead the design and development of Human Resources Service Delivery (HRSD) solutions on the ServiceNow platform.

• Key Responsibilities:
• Architecture & Solution Design
• Lead the architecture of end-to-end ServiceNow HRSD solutions including HR Service Configuration, HR Criteria, Catalog Items, and Security Configurations.
• Translate business outcomes into technical requirements and solution blueprints.
• Optimize service catalogs and SLAs through process mapping and taxonomy consolidation.
• Development & Configuration
• Develop custom applications, workflows, UI policies, business rules, and UI Builder interfaces.
• Implement lifecycle events, activity sets, and automated triggers for onboarding/offboarding.
• Configure HR templates, record producers, and dynamic assignment rules for case management workflows.
• Integration & Performance
• Design and implement integrations with HR systems such as Workday, ADP, and SAP using REST APIs or Integration Hub.
• Troubleshoot and optimize HRSD performance using instance health dashboards, database index analyzers, and workflow reviews.
• Ensure GDPR compliance through domain separation and location-based ACLs.
• Governance & Leadership
• Conduct workshops and training sessions to educate clients and internal teams on ServiceNow HRSD capabilities.
• Mentor junior developers and guide cross-functional teams through delivery cycles.
• Provide technical documentation including design specs, configuration guides, and operational playbooks.

Required Qualifications: Bachelor's degree in Computer Science, IT, or related field. 5+ years of experience as a ServiceNow Architect with HRSD focus. Deep knowledge of HR processes, case management, and knowledge management. ServiceNow Certified Technical Architect, Certified Application Developer, and HRSD Implementation Specialist. Proficiency in JavaScript, REST/SOAP APIs, and ServiceNow scripting tools. Benefits

This role offers a unique opportunity to work with cutting-edge technology and make a significant impact on our organization.

The successful candidate will have the chance to develop their skills and expertise while contributing to innovative projects.