Senior Business Analyst, ServiceNow HRSD

At Slalom, our ServiceNow team partners with clients to reimagine how work gets done, leveraging the ServiceNow platform as a strategic enabler of enterprise agility, operational excellence, and human-centered design.

We seek a ServiceNow Technology Strategist with HRSD implementation experience. Our capability delivers HRSD strategy and design, technology advisory, solution design, deployment, go-live, training and change support.

You'll guide clients in aligning ServiceNow's capabilities with their long-term enterprise goals, designing and delivering HRSD solutions that are scalable, strategic, and aligned with ServiceNow best practices.

Key responsibilities include:

• Translating business needs into clear, actionable requirements and ensuring alignment across technical teams
• Designing and validating HRSD solutions that support client enterprise objectives and integrate into their broader ecosystem
• Facilitating roadmap development and communicating how HRSD can drive strategic outcomes
• Reviewing and refining technical solutions to ensure they meet both functional and business expectations

Requirements include 5+ years of experience implementing and configuring ServiceNow or similar platforms, with 2+ years in a client-facing role, strong track record delivering complex ServiceNow HRSD projects involving multiple stakeholders, expertise in business and systems analysis, excellent communication skills, and proficiency in Agile methodologies.