Expert Implementation Specialist

Senior Consultant Position

We are seeking a skilled Senior Consultant to join our team of professionals dedicated to helping clients navigate their most critical moments and transformational initiatives.

This role requires strong analytical skills, problem-solving abilities, and excellent communication skills to work closely with clients at every stage of their journey. As a Senior Consultant, you will lead and participate in the full lifecycle of ServiceNow and Nuvolo implementations, including requirements gathering, solution design, configuration, development, testing, deployment, and support. Key Responsibilities:

• Lead and participate in the full lifecycle of ServiceNow and Nuvolo implementations.
• Assist clients in diagnosing issues by leveraging advanced analytical techniques, conducting staff interviews, formulating actionable recommendations, and supporting the implementation of proposed solutions.
• Architect and configure ServiceNow/Nuvolo solutions, including data mapping, data migration, and integration with other enterprise systems.
• Serve as a liaison between business and technical teams, ensuring clear communication and accurate translation of requirements into delivered solutions.
• Mentor and guide junior team members, fostering knowledge sharing and professional development.
• Manage and prioritize tasks across multiple projects in a dynamic, fast-paced environment. Requirements:
• Bachelor's degree from an accredited university.
• 5+ years of relevant consulting experience in a professional services environment, with a large or boutique consulting firm, or as an internal consultant within industry.
• 5+ years of hands-on ServiceNow or Nuvolo implementation experience.
• Experience leading at least 5 full lifecycle ServiceNow or Nuvolo implementations.
• Proficiency in JavaScript programming.
• Experience with data mapping and data migration in ERP or WMS implementations.
• ServiceNow certification in one or more areas.
• Strong understanding of multiple Nuvolo and ServiceNow applications and modules, including Workplace Service Delivery (WSD), Enterprise Asset Management (EAM), Field Service Management (FSM), and Clinical Device Management (CDM).
• Ability to work with development teams to enhance and customize ServiceNow-based applications using JavaScript, AngularJS, ReactJS, CSS, HTML, API integration, and other web-based scripting tools.
• Solution Architect certification (Required: CSA, Preferred: Multiple CIS/CAD certifications, CTA).
• Understanding of system deployment methodologies (Agile, Hybrid Agile, Waterfall).
• Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve. Preferred Qualifications:
• Experience in real estate, facilities management, maintenance & operations, capital projects, or space management.
• Technical and functional knowledge of JavaScript, ReactJS, CSS, HTML, API integration, and other web-based scripting tools and methodologies.
• Experience with Connected Workplace modules within the Nuvolo IWMS platform.
• Multiple CIS/CAD certifications, CTA.

This is a fantastic opportunity for a skilled Senior Consultant to join our team and contribute to the success of our clients. If you have a passion for helping clients navigate their most critical moments and transformational initiatives, we encourage you to apply.