Overview

Employer Industry: Technology Solutions for Energy & Utilities What to Expect (Job Responsibilities)

• Act as a trusted technical advisor to prospective and current customers in the Energy & Utilities industry
• Lead the technical sales strategy for ServiceNow's CRM product portfolio
• Create and present tailored CRM product demonstrations using customer-relevant scenarios
• Conduct discovery engagements to identify operational inefficiencies across various departments
• Articulate value propositions around ServiceNow's platform capabilities and industry trends What is Required (Qualifications)
• 7+ years in presales, solution consulting, or technical sales roles within enterprise software
• Experience with CRM, FSM, or CX platforms such as Salesforce, Oracle, or ServiceNow
• Deep understanding of the Energy & Utilities sector and its operational workflows
• Proven ability to influence technical decisions and articulate business value
• Confidence in facilitating discovery workshops and technical storytelling How to Stand Out (Preferred Qualifications)
• Hands-on experience with ServiceNow's CSM, FSM, or SOM applications
• Familiarity with utility-specific use cases, such as customer outage reporting and field work dispatch
• Industry certifications or exposure to frameworks like ITIL or SAFe
• Experience presenting to VP and C-level audiences
• Ability to explain both business and technical topics clearly to diverse stakeholders

TechnologySolutions #EnergyAndUtilities #CRM #RemoteWork #CareerGrowth #TechnicalSales

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