Snow Admin

Expert Snow Admin and Automation Specialist sought to manage large customer instances, handle day-to-day activities, and monitor tasks. Key Responsibilities:

• Develop workflows and implement integrations
• Manage version upgrades and integration management
• Exposure to ServiceNow scripting and automation with hands-on scripting experience required
• Proficient in system configurations, catalog item creation, and troubleshooting flows
• Experience in Flow designers and mid-servers, LDAP servers, and ITIL processes
• Team management experience an added advantage Requirements:
• Minimum 8-12 years of experience in Snow admin platform
• 3-6 years of experience in Snow development activity
• Graduate in English fluency
• Ability to manage customers directly without escalation
• Support customers during US work hours

Design solutions and best practices to meet clients' objectives. Work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data.