ServiceNow Procurement Strategist

Procurement Process Owner Job Description

We're looking for a skilled Procurement Process Owner to oversee the design, implementation, and optimization of procurement processes within our ServiceNow platform.

This role involves working closely with stakeholders from procurement, finance, and IT departments to streamline procurement workflows, improve operational efficiency, and enhance user experience. Key Responsibilities:

• Lead the design and implementation of procurement processes within the ServiceNow platform, including requisitioning, purchasing, vendor management, and contract management.
• Define and communicate the long-term vision and strategy for the ServiceNow procurement products within the organization. Align the platform's capabilities with the company's overall business goals and objectives.
• Collaborate with stakeholders to gather requirements, analyze business processes, and identify areas for process improvement.
• Translate business needs into actionable product features and user stories.
• Create and maintain a prioritized backlog of features, enhancements, and bug fixes based on business value and urgency.
• Configure and customize ServiceNow Procurement modules to align with organizational requirements and best practices.
• Define and document procurement policies, procedures, and workflows in collaboration with legal, finance, and procurement teams.
• Collaborate with UX/UI designers to ensure the user interface and colleague experience meet the needs and expectations of end-users.
• Work closely with quality assurance teams to define acceptance criteria and ensure delivered features meet the required quality standards.
• Conduct user acceptance testing (UAT) and provide training to end-users to ensure adoption and adherence to procurement processes.
• Monitor and evaluate the effectiveness of procurement processes, identify bottlenecks or inefficiencies, and implement corrective actions.
• Stay informed about industry trends, regulatory changes, and emerging technologies related to procurement and ServiceNow platform. Required Skills:
• 5+ years of experience with the ServiceNow product application.
• 4+ years of hands-on experience in supporting procurement processes.
• Experience working with and managing Source-to-Pay application suite within the ServiceNow platform.
• 3+ years of experience with procurement processes, including requisitioning, purchasing, vendor management, and contract management. Benefits:

We offer a comprehensive benefits package that includes:

• Affordable medical plan options.
• A 401(k) plan (including matching company contributions).
• An employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.