Senior ServiceNow Platform Strategist

Are you ready to elevate your ServiceNow expertise? Lead the Way in IT Optimization

We're seeking an exceptional professional to spearhead our ServiceNow platform, aligning it with business objectives and driving innovation and efficiency. Why This Opportunity Excels?

• Simplify processes, reduce customizations, and enhance out-of-the-box capabilities.

This is a chance to leverage technology to create impactful results in a collaborative and dynamic environment. Key Responsibilities:

• Develop and optimize the ServiceNow platform, ensuring seamless integration with business needs and industry best practices.
• Foster a high-performance team culture, guiding engineers and direct-report managers.
• Establish a scalable and secure platform roadmap, adhering to enterprise standards.
• Oversee workflow development, integrations, and modules across key areas like ITSM, ITAM, SecOps, GRC, and TPRM.
• Prioritize platform upgrades for security, stability, and adherence to regulations.
• Collaborate with business leaders to develop solutions delivering measurable business impact.
• Establish governance and best practices for efficient platform adoption.
• Provide technical guidance for configuring and developing on ServiceNow.
• Stay up-to-date with the latest ServiceNow trends and best practices. Ideal Candidate Profile:
• 10+ years of ServiceNow experience, with expertise in ITSM, ITAM, SecOps, GRC, and TPRM.
• Strong architecture and design experience in ServiceNow, including workflows, custom apps, and integrations.
• Leadership experience, including mentoring and managing technical teams.
• Ability to drive complex projects while meeting deadlines and business objectives.
• Proficiency in scripting languages (JavaScript, Glide, etc.) and frameworks like HTML, CSS, AngularJS, SASS, and Bootstrap.
• Solid understanding of CMDB, Asset Management, Incident, Problem, and Change Management processes.
• Experience integrating ServiceNow with external systems using REST/SOAP APIs and Integration Hub/Spokes.
• Familiarity with Agile, Scrum, and Kanban methodologies.
• Strong communication skills, presenting technical concepts to stakeholders and executives. Bonus Points: Certifications & Education
• ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar)
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ITIL v3/v4 Certification
• Certified Technical Architect (CTA) – A major plus
• Bachelor's degree in IT, Business, or a related field (or equivalent experience).