ServiceNow Technical Implementation Consultant

Job Description

We are looking for an experienced IT Technical Lead to join our team. The ideal candidate will bring strong technical capabilities, effective leadership and hands-on experience with multiple functional areas within IT service management.

• Design and implement IT service management solutions covering functional areas like incident management, problem management, change management, self-service portal, knowledge management and service catalog.
• Configure features, approvals, notifications, foundation data and workflow customization for IT service management processes.
• Develop and customize business rules, client/server-side scripts, script includes and flow designer functions. Required Qualifications:
• Hands-on experience with multiple functional areas in IT service management.
• Proven ability to configure features, approvals, workflows and IT service management features.