ServiceNow Administrator

Job Summary: We seek a skilled and proactive ServiceNow Administrator with certifications in ServiceNow Administration and GRC, and hands-on experience with the Security Operations (SecOps) suite. This role supports the ongoing configuration, maintenance, and enhancement of our ServiceNow platform, with a focus on security, compliance, and user support.

• Administer and maintain the ServiceNow platform, including GRC and SecOps modules.
• Perform functional log checking and basic debugging to support issue resolution.
• Collaborate with end users to troubleshoot issues and provide platform guidance.
• Work closely with the platform team to open, track, and resolve ServiceNow tickets.
• Conduct simple JavaScript line checks to identify and resolve script-related issues (no advanced programming required).
• Ensure platform stability, performance, and adherence to best practices.
• Required Qualifications:
• ServiceNow Certified System Administrator (CSA)
• ServiceNow GRC Certification
• 5+ years of experience administering ServiceNow, including SecOps modules (SIR, VR, Threat Intelligence, etc.)
• Preferred Qualifications:
• Experience with ServiceNow integrations (e.g., SIEM, vulnerability scanners)
• Knowledge of ITIL processes and Agile methodologies

PAY RANGE AND BENEFITS:

Pay Range: $75-90/hr W2. Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits include medical & pharmacy coverage, dental/vision insurance, 401(k), health saving account (HSA), flexible spending account (FSA), life insurance, pet insurance, short term and long term disability, accident & critical illness coverage, pre-paid legal & ID theft protection, sick time, and other types of paid leaves (as required by law), employee assistance program (EAP).