ServiceNow Expert

Job Opportunity

We are seeking a skilled professional to take on the role of ServiceNow Application Consultant.

About the Role

• This is an exciting opportunity to lead the design, configuration, and deployment of ServiceNow solutions that meet business requirements.
• As the primary point of contact, you will manage and gather business demand across corporate areas, define the product vision and roadmap for ServiceNow, and prioritize initiatives to deliver value to the business.
• You will be responsible for managing end-to-end IT delivery of ServiceNow projects, including scope definition, resource allocation, risk management, and progress tracking.
• Engaging with stakeholders at all levels to gather requirements and validate solutions will be essential, as well as maintaining strong communication channels to ensure transparency and alignment on ServiceNow initiatives.

Providing guidance and technical expertise to junior team members and Application Analysts, you will facilitate workshops and knowledge-sharing sessions to ensure a consistent approach to ServiceNow configurations. Contributing to the development and implementation of the business IT Strategy, ensuring alignment with the Iberdrola Global model and Architecture direction, will be part of your responsibilities.

Investigating new application solutions for Corporate IT and working with external vendors to identify technologies that meet business goals will be crucial. You'll validate financial cost assumptions and ensure alignment of projects with core IT strategy at a project level.

Required Skills and Qualifications

• Deep expertise in ServiceNow platform configuration, development, and workflow optimization is required.
• Experience of managing demand and acting as Product Owner for enterprise applications is necessary.
• Good project management skills with the ability to oversee complex projects and coordinate implementation teams are essential, as well as good analytical, communication, and stakeholder engagement skills.
• Knowledge of ITIL processes and frameworks is highly desirable.

Benefits

As a valued member of our team, you can enjoy a number of benefits, including:

• Competitive salary which is reviewed annually.
• Pension scheme with double matching contributions up to 10%.
• 36 days annual leave.
• Holiday purchase - perfect your work/life balance with extra annual leave.
• Share Incentive Plan and Sharesave Scheme.
• Payroll giving and charity matched funding.
• Technology Vouchers - save more and spread the cost of your technology purposes.
• Count us in - pledge to reduce carbon emissions and help fight climate change.
• Electric Vehicle Schemes - to help you transition to green/clean driving.
• Cycle to Work scheme and public transport season ticket loans.
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments.
• Life Assurance (4x salary).
• Access to nudge' financial wellbeing support.
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more.

Why Join Us

At ScottishPower, we believe it's the little things we do in life that make a big difference. We're committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support.

Join a global organisation that invests over £6m every working day to create the energy infrastructure of the future. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals. Together with our values, inclusion, diversity, and social purpose bring us together into a stronger, more sustainable business with direct links to the communities we serve.