Manager, ServiceNow

Advisory Manager Role

We are seeking a Manager, ServiceNow to join our Consulting practice. Key Responsibilities:

• Formulate and define specifications and modifications for the ServiceNow platform in terms of business needs and applying that to Enterprise organizational objectives.
• Provide technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting and maintaining the ServiceNow platform.
• Lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership during project execution.
• Evaluate ServiceNow platform performance, isolate and debug software problems and make recommendations for problem resolution. Qualifications:
• Minimum five years of recent experience managing and maintaining large, enterprise systems in complex, matrixed organizations.
• Bachelors degree from an accredited college/university or a minimum eight years equivalent work experience.
• ServiceNow System Administration Certification and ITIL Certification is preferred.
• Ability to customize workflows, Business Rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform.