Test an AI Tool that Automates ServiceNow Development (Service Account Required)

Upwork
AnywherePosted 12 hours ago
We’re testing Nexus, an AI builder that automates ServiceNow development by turning plain-English user stories into deployable artifacts — tables, fields, business rules, and reports.
We’re looking for ServiceNow developers or admins to validate the deployment workflow using their own dev instance and service account credentials.
You’ll connect your instance (or Dev instance), run 5 real user stories, deploy each one, and provide quick written feedback.
The full test should take under an hour.
What You’ll Do
Connect your ServiceNow dev instance
Use a service account with admin or equivalent permissions.
Must allow dictionary writes (to create tables and fields).
Run 5 real user stories
Use real backlog-type requests (e.g., ITSM, Catalog, CMDB, HR).
Example: “As an ITAM Manager, I want to track physical and virtual tokens as assets and CIs.”
Let Nexus generate the plan, review it, and deploy to your instance.
Deploy all 5 plans
Run full deploys
Take quick screenshots showing created artifacts (tables, fields, rules).
Note any errors or unexpected logic.
Submit short written feedback
For each story:
accuracy (1–5)
what worked / what didn’t
any deploy errors or odd results
estimated time saved vs manual build
include your Run ID (displayed in-app)
Add one short summary: overall impression + top friction points.
Deliverables
5 story runs- distinct use-cases - run_ids + screenshots
5 deploys - executed via service account - screenshots or short clips
feedback forms - one per story - provided Google Form
summary report 1–2 paragraphs total text doc or message
Requirements
2+ years ServiceNow admin or developer experience
Active personal/dev instance (not production)
Access to a service account with required permissions
Familiarity with catalog items, tables, and business rules
Honest, detail-oriented feedback
Compensation
milestone payout
5 deploys + full feedback $70 flat
Opportunity for more hours based on initial feedback
average workload: ~45–60 minutes
Why This Matters
Nexus automates repetitive ServiceNow build work — from schema creation to deploy.
You’ll help validate real-world deployment reliability and shape the next iteration of AI-assisted development.
How to Apply
please include:
summary of your ServiceNow experience (modules + years)
confirmation you have a dev instance + service account
one user story you’d test
note if you can record your screen or provide screenshots
help us refine ai automation for servicenow and shape the next generation of backlog-free development. Link to product: (link removed)/
