ServiceNow SRE Support Consultant

Job Overview: We are seeking a ServiceNow Site Reliability Engineering (SRE) Support Consultant to ensure the stability, scalability, and reliability of our ServiceNow platform.

• Monitor and maintain the health, availability, and performance of the ServiceNow platform
• Troubleshoot ServiceNow infrastructure issues, including instance performance, integrations, and database bottlenecks
• Collaborate with developers and architects to enhance system stability and optimize workflows

Required Skills:

• Proficient experience in ServiceNow administration, support, or SRE roles, and ServiceNow ITOM (Discovery, Event Management, CMDB, Performance Analytics)
• Strong knowledge of ServiceNow architecture, modules, and instance management, Experience in UNIX/Linux, and Windows Server administration
• Hands-on expertise in scripting (Bash, PowerShell, Python) and automation tools (Ansible, Terraform, Jenkins, Git), Proficiency in networking (DNS, TCP/IP, Load Balancing, Firewalls) related to ServiceNow

Preferred Skills:

• ServiceNow Certified System Administrator (CSA) or ITOM certifications
• Linux (RHCSA, RHCE) or Windows (MCSA, MCSE) certifications