ServiceNow Technical Lead - Edison, NJ - Need 15+ Years candidates

Position: ServiceNow Technical Lead

Location: Edison, NJ

Duration: 6+ Months

Job Description:

• 8 to 10 years working with the ServiceNow platform in an enterprise-wide multitier ServiceNow production environment
• At least 10 to 12 years of experience in the IT Industry Experience

Roles Responsibilities

• Agile Scrum methodology Experience
• Hands-on experience in platform capabilities, Tables, Forms, Business Rules, Flow Designer Catalogues, Portal UI Actions, Integrations, Client Scripts, Schedules, job
• Hands-on experience in ITSM modules, eg Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalogue, Release Management, Virtual Agent
• Good knowledge about ITSM Pro Vendor Manager, Predictive Intelligence, Virtual Agent Performance Analytics
• Hands-on experience in Discovery Implementation Mapping Services, Event Management
• Hands-on experience in the ITAM module SAM Pro HAM Pro
• Implementation of CMDB Asset Management
• Good knowledge of HR Service Delivery, Case Management, Knowledge Management, and Lifecycle events
• Knowledge and experience in custom application development
• Good to have experience in Procurement Management
• Client Side and Server Side Scripting, ie Catalogue Client Script, Business Rules Script, Actions Script, Includes, etc.
• Client and Server APIs, ie GlideDialogWindow, GlideForm, GlideAggregate, GlideRecord, etc
• Excellent time management, organisational skills, crisis management and problem-solving skills are essential.
• Good oral and written communication skills, Strong analytical, teamwork, and customer engagement skills
• Ensures information is accurate and complete. Self-motivated and open to learn all aspects of cloud administration.
• Basic understanding and ability to script automated processes, Agile Scrum methodology, and Experience
• Configuration and enhancements on the ServiceNow ITSMITAMITOM modular platform
• Document every development configuration and technical details prepare training material.
• Experienced in leading the implementation of complex ServiceNow projects

Certifications

• ServiceNow Administration certification
• ServiceNow Suite Certification ITSM, various tracks
• ServiceNow Certified Implementation Specialist ITSM, ITOM, ITAM Various Tracks