Only 24h Left: Tech Support Engineer

At ServiceNow, we empower organizations to find smarter, faster, and better ways to work. Our intelligent cloud-based platform seamlessly connects people, systems, and processes. As a Performance Support Engineer, you'll be responsible for managing and resolving challenging issues for our Technical Support team, focusing on Performance and instance availability.

This is a customer-facing role requiring strong inter-personal skills in addition to technical skills. You'll need to work outside of normal business hours as needed. To succeed, you should have experience integrating AI into work processes, troubleshooting difficult technical issues, and working with relational databases (e.g., MySQL, Oracle). Advanced Unix/Linux experience and knowledge of web application components are also essential.

You'll be part of a distributed world of work where flexibility and trust are key. We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation, please contact us for assistance.