ServiceNow Telecom Sr. Developer || W2 Only || REMOTE but needs to be in Eastern location/zone ||

Experience: 7+ Years in ServiceNow based projects. Telecom specific module experience OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer is Mandatory. No generic ServiceNow experience is considered.

Roles & Responsibilities: As a ServiceNow Telecom Developer, you will be responsible for developing and configuring applications in line with the design recommendation from architects/Tech Leads to meet business process and application requirements. You are expected to be a technology subject matter expert, collaborate and manage the team to perform effectively. You will be responsible for team decisions, engage with multiple teams, and contribute to key decisions.

• Hands-on Experience in OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer components
• Develop innovative application solutions that enhance user experience and streamline processes.
• Conduct thorough testing and validation of applications to ensure functionality and performance.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Provide mentorship and guidance to junior team members to foster a collaborative learning environment.
• Stay updated with the latest industry trends and technologies to continuously improve application development practices.
• Customize and configure ServiceNow applications and modules.
• Develop workflows, business rules, client scripts, and UI policies.
• Create and maintain custom applications on the ServiceNow platform.
• Integrate ServiceNow with other enterprise systems using APIs, web services, and integration tools.
• Ensure seamless data flow between ServiceNow and external systems.
• Perform system upgrades, patches, and maintenance.
• Monitor system performance and troubleshoot issues.
• Customize ServiceNow forms, fields, and tables.
• Configure workflows, notifications, and access controls.
• Create and maintain technical documentation for developed solutions.
• Document workflows, processes, and configurations.
• Certification in CSA / CAD / CIS

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