ServiceNow Architect/ServiceNow Lead - Chicago, IL/Dallas, TX (Hybrid Work)

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Role1: ServiceNow Architect - Chicago, IL/Dallas, TX (Hybrid Work) - 6 Months+

Role2: ServiceNow Lead - Chicago, IL/Dallas, TX (Hybrid Work) - 6 Months+

Job Title: ServiceNow Architect

Location: Chicago, IL/Dallas, TX (Hybrid Work)

Job Description:

• Experience as a Senior Architect consultant
• Candidates should have strong knowledge of ServiceNow implementation and transformations.
• Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring
• Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
• Experience in ServiceNow custom application design and development
• Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
• Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, WSD, S2P and CMDB.
• Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations.
• Candidate should have strong knowledge of HRSD, WSD, S2P design and implementation and transformation for large customers.
• Mentor and share technical knowledge guidance to team.
• Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements.
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
• Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL industry standards.
• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, HRSD, WSD and S2P and ITIL V3 foundation.
• Experience in IT Asset Management Lifecycle and ServiceNow HAM SAM Pro features and functions.
• Good Communication and presentation skills, Client handling.
• Java Scripting knowledge and hands on experience on it.
• Hands-on design, development, and deployment experience with the ServiceNow platform.
• Greenfield, Replatform, Consolidation and Migration Experience Provide technical direction for the development, design, and systems integration for client engagement from the definition phase through implementation.
• Review work of development team and provide best practice
• Create and execute development plans as appropriate to meet changing needs and requirements.
• Communicate and enforce coding standards Develop and utilize deep platform knowledge and expertise in Workflow Configuration
• Deep understanding of Application UI Configuration and Custom apps.
• Coaching and mentoring others and responsible for their career development, education, and certification commensurate with the requirements of the practice strategy

Job Title: ServiceNow Lead

Location: Chicago, IL/Dallas, TX (Hybrid Work)

Job Description:

• Experience in development and implementation of SAM using ServiceNow SAM Tool.
• Integration experience includes but not limited to SaaS, S Procurement, CSD, Cloud Discovery etc., and other software discovery and license management tools like Flexera, adobe ,Citrix ,Microsoft publisher packs
• Strong knowledge on software licensing across major publishers like Microsoft, IBM, Oracle, SAP, Adobe, VMWare)Strong knowledge on ServiceNow Discovery, HAM and CMDB modules.
• Experience in customer management and project management SAM lifecycle and discovery tools experience
• Experience in implementing ServiceNow SAM processes and functions Experience interpreting licensing terms and conditions
• Facilitate business needs on selected products to ensure that maintenance, support, and upgrade protection renewals are managed handled ordered in advance of their expiration
• Experience in interpreting and designing complex workflows
• Experience in reconciling software license positions
• Experience in Java, JavaScript, Web Services, AJAX, XML Knowledge on Contract Management Knowledge of ServiceNow Orchestration and PACertified in SAM Pro.
• CIS-SAM Pro Certified System Administrator CSA
• Good to have ITIL V3V4 foundation certification
• CMDB Micro certification Behavioral competency
• Effective communication skills with both non-technical and technical audiences (verbal and written)Excellent Interpersonal skills to work with the project team members collaboratively
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
• Good-to-Have ITIL V3V4 foundation certification CMDB Micro certification