ServiceNow solutions Architect

Our client is a global technology company headquartered in Santa Clara, California. it focuses on helping organisations harness the power of data to drive digital transformation, enhance operational efficiency, and achieve sustainability. over 100 years of experience in operational technology (OT) and more than 60 years in IT to unlock the power of data from your business, your people and your machines. We help enterprises store, enrich, activate and monetise their data to improve their customers' experiences, develop new revenue streams and lower their business costs. Over 80% of the Fortune 100 trust our client for data solutions.

The company's consolidated revenues for fiscal 2024 (ended March 31, approximately $57.5 billion USD., and the company has approximately 296,000 employees worldwide. It delivers digital solutions utilising Lumada in five sectors, including Mobility, Smart Life, Industry, Energy and IT, to increase our customers' social, environmental and economic value.

• Job Title: ServiceNow solutions Architect
• Location: PAN INDIA
• Experience: 15 To 18 Years
• Job Type: Contract to hire.
• Notice Period: Immediate joiners.
• Mandatory Skills: ServiceNow solutions Architect

Job description

• Minimum 15 years of experience in ServiceNow solutions designing, implementing and consulting on ServiceNow solutions
• Expert in below ServiceNow Product suites
• CPQ concepts (Product-Service-Resource understanding, Opportunity and quote flows understanding)
• Sales and Order Management SOM For Telecom (SOMT)
• Customer Service Management CSM
• CSDM and CMDB
• IT Service Management ITSM
• Telecom Service Management TSM
• Telecommunication Network Inventory TNI
• Telecom background with OSS/BSS knowledge and preferably B2B business.
• Experience in Domain Separation and ITSM application
• Extensive experience across the ServiceNow core platform components, security, performance and compliance
• Extensive experience in third party integration REST, SOAP Other methods Integration Hub and ServiceBridge/Ebonding

Preferred

• ServiceNow Certified Technical Architect (CTA) or Implementation Specialist (CIS) and ServiceNow Certified System Administrator (CSA) and Developer (CAD)
• Exceptional leadership skills, CxO Interactions, Presentation, Problem Solving, Critical Thinking and communication skills

RESPONSIBILITIES AND DUTIES

• Solution Design and Architecture Defining the overall architecture of ServiceNow solutions including ServiceNow core platform multiple modules integrations and configurations ensuring alignment with business needs and industry best practices
• Technical Consultation and Leadership Provide expert advice lead solution sessions and connect with clients using technical expertise and leadership skills
• Thought Leadership Establish our organization as a leader in the ServiceNow ecosystem through innovation and expertise
• Implementation Support Ensure collaboration standards are maintained to translate requirements into functional ServiceNow solutions
• Integration and Automation Designing and implementing integrations between ServiceNow and other enterprise systems leveraging Integration Hub web services SOAPREST EBonding and other integration techniques
• Performance Optimization Ensuring the security scalability and maintainability of ServiceNow solutions including performance monitoring and optimization
• Quality Assurance Drive adherence to quality assurance best practices ensuring successful project outcomes
• Security and Compliance Mature security solutions to meet changing compliance requirements Implement robust security measures to maintain secure client environments
• Documentation and Knowledge Sharing Create and share technical documentation contribute to the knowledge base and promote best practices
• Continuous Learning Keep up with ServiceNow advancements to provide innovative solutions
• Client Relationships Establish and sustain trustbased relationships with clients proactively addressing their needs and steering them toward successful results
• Mentorship and Coaching mentoring and guiding junior developers and other team members during implementations