ServiceNow (SNOW) Architect

Job Title: ServiceNow (SNOW) Architect – W2 Only Location: Chicago, IL (Onsite – Tue, Wed, Thurs) Job Type: W2 Only Industry: HR Technology / IT Architecture

Job Description:

We are looking for an experienced ServiceNow Architect to join a high-impact HR technology project for a leading organization based in Chicago, IL. This is a multi-phase project involving the integration of ServiceNow with Workday, focused on building a next-gen Employee Experience Portal.

This role will work closely with internal teams and system implementation partners to lead the technical architecture, guide integration efforts, and ensure platform best practices. This is a W2-only opportunity – no C2C or 1099.

Key Responsibilities:

• Lead architecture and design of the ServiceNow Employee Experience platform
• Support the migration to Workday (Phase 2 complete by 2026)
• Optimize and manage third-party integrations with ServiceNow
• Collaborate with stakeholders and implementation partners
• Support development/debugging tasks as needed (minimal coding)
• Drive decisions and ensure alignment with business goals
• Contribute to the design of knowledge management, AI/search, and help hub capabilities

Requirements:

• Must be local to Chicago and available to work onsite Tuesdays, Wednesdays, and some Thursdays
• Deep technical expertise in ServiceNow, ideally in the HR vertical
• Experience with third-party integrations and AI/Virtual Agent capabilities
• Strong communication and stakeholder management skills
• Ability to lead in a team environment and meet tight deadlines
• Experience with Workday or similar platform migrations preferred

Interview Process:

• 3 Rounds:
• Interview with Hiring Manager
• 2-hour Panel Interview
• Final Team Interview

Job Types: Full-time, Contract

Pay: $60.00 - $70.00 per hour

Work Location: In person