ServiceNow Business Process Consultant

Hope you are doing well,

ServiceNow Business Process Consultant

Type: Contract-to-Hire (3–6 months)

Location: USA – Remote

The CSM/CRM Business Process Consultant (BPC)/ Business Analyst (BA) will collaborate effectively with team members to achieve project goals and produce a variety of high-quality deliverables while contributing on engagements, utilizing methodology and tools to enhance project efficiency. In this role, the CRM/CSM BPC is the functional and process expert and focuses on developing implementation strategy and overall design for clients

Key Requirements:a

• 10+ years overall experience with 5+ years in ServiceNow (process, architecture, design, implementation).
• Strong expertise in ITSM, CSM/CRM, and CMDB.
• Proven client-facing consulting, business process design, and implementation skills.
• Excellent communication and problem-solving abilities.
• Experience in leading workshops, creating documentation, and driving process improvements.
• Ability to work independently in remote environments.

Regards

Ravi Sharma

Phone :

Altitude Technology Solutions,(ATS Inc)

Job Type: Contract

Pay: $ $65.00 per hour

Work Location: Remote