Sr. Technical Consultant

Job Description

Sr. Technical Consultant (Developer) for ServiceNow Finance & Supply Chain Solutions.

• Serve as technical expert in optimizing and leveraging ServiceNow best practices with a focus on configuration versus customization.
• Support engagements efforts such as process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders.
• Advise customers in their efforts to take advantage of ServiceNow Solution's standard capabilities in improving their processes.
• Lead customer design workshops focused on ServiceNow Platform and Solution technology.

Responsibilities:

• Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
• Draft more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them.
• Provide ad-hoc oversight/training for the customer's future system administrators throughout the engagement.
• Lead technical aspects of project delivery and solution delivery for engagements.

Requirements:

• At least 3+ years of configuring/developing ServiceNow or equivalent solutions.
• At least 5+ years of configuration/development experience for complex, highly-capable, Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting technologies.
• ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification and ServiceNow Certified Application Developer (CAD) required.
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies.
• Strong understanding with leading Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting related systems and tools.