Urgent ServiceNow Developer – ITOM Implementation

We are seeking a skilled ServiceNow Developer with expertise in IT Operations Management (ITOM) to join our growing ITSM/ITOM transformation team. The ideal candidate will have hands-on experience developing and configuring ServiceNow ITOM modules, including CMDB, Discovery, Service Mapping, and Cloud Management.

Key Responsibilities

• Design, configure, and implement solutions across ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management.
• Develop and manage CMDB and support the configuration management process.
• Configure and maintain MID Servers, including setup, scaling, and troubleshooting.
• Develop and integrate automation scripts using PowerShell, SSH, SNMP, and WMI protocols.
• Design and build integration solutions using REST and SOAP APIs to connect with cloud platforms and monitoring tools.
• Support implementation of cloud integrations into ServiceNow CMDB.
• Work with infrastructure and application teams to ensure accurate and efficient discovery and mapping.

The successful candidate will have proven hands-on experience with ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and Cloud Management integrations. Strong experience with CMDB architecture, data modeling, normalization, and health reporting is also required. Proficiency in JavaScript, PowerShell, REST/SOAP, SNMP, WMI, and SSH is essential, as well as experience integrating cloud platforms: AWS, Azure, GCP.

Familiarity with ServiceNow IntegrationHub and MID Server setup, as well as understanding of network layers, VMs, storage, load balancers, and data centers is an asset. ServiceNow Certified System Administrator or Implementation Specialist – ITOM certification, experience with Agile or Scrum delivery, and familiarity with CI/CD tools and DevOps practices are preferred.

Strong analytical and troubleshooting skills, ability to work independently and within a team, effective communication and documentation skills, and an Agile and iterative mindset are essential for this role.