Servicenow Solutions Architect

Job Description

We are seeking a seasoned Servicenow Manager to join our team. As a key member of our organization, you will be responsible for designing, developing, and implementing complex Servicenow solutions.

You will work closely with business stakeholders to understand their needs and develop solutions that meet those needs. This includes maintaining and enhancing existing Servicenow applications, as well as troubleshooting and resolving any issues that arise. Key Responsibilities:

• Design, develop, test, and maintain Servicenow Integrations following industry best practices.
• Implement and communicate best practice principles for Integration implementations ensuring they are well documented and followed by developers, administrators, and 3rd party vendors.
• Work closely with cross-functional teams to deliver Integration solutions.
• Lead the troubleshooting and resolution of issues/incidents with Integrations.
• Accountable for Servicenow Integration support and lifecycle management for new and existing Servicenow Integrations.