Lead ServiceNow Engineer/Delivery Manager

EPAM, a global leader in digital transformation and consulting services, is seeking a Lead ServiceNow Engineer with delivery management skills for a temporary assignment supporting ServiceNow environment initiatives with one of our clients.

In this role, you will deliver consulting services across a variety of ServiceNow projects, leveraging both technical and process-oriented expertise.

The ideal candidate thrives in dynamic environments, adapts to shifting priorities, and brings a collaborative approach to driving successful outcomes for our client. This is a 40-hour/week, temporary position that will last six months with a possible extension. Req.# Responsibilities Participate in requirements gathering and process assessments for ServiceNow projects Perform development, integration, and automation tasks within the ServiceNow platform Conduct testing and quality assurance activities, including white-box testing for upgrades Support data management and cleanup efforts across various ServiceNow tables Assist with release management, patching, and integration of security and DevOps tools Collaborate with stakeholders to document workflows and communicate project progress Adapt to unplanned work and changing project priorities as needed Requirements Experience with ITSM frameworks (e.g., ITIL), including Incident, Problem, Change, and Service Catalog Management Hands-on development experience with ServiceNow and related tools, such as scripting, automation, and integrations Familiarity with security and DevOps solutions (e.g., Sysdig, Netskope, Ansible, CI/CD tools) Strong consulting skills, including requirements gathering, process assessments, and stakeholder communication Experience with data management and cleanup in enterprise IT environments Knowledge of testing and QA methodologies, particularly for platform upgrades Nice to have Prior experience in consulting or enterprise IT environments Relevant certifications (e.g., ITIL, ServiceNow, Cloud/Security, DevOps) We offer

Health benefits: High Deductible Health Plan with an attached HSA (Health Savings Account) which includes Pharmacy coverage, after 60 days from start of employment Condition Management resources Family Planning resources Dental Plan Vision Plan This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only.

Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed.

Salary range: $44 - $78. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position. Applications will be accepted on a rolling basis. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture.

Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.

No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. Engineer the Future with a Career at EPAM For remote work in New York City only. H1B visa sponsorship is not available for this position.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.