Senior ServiceNow Product Manager with - ServiceNow System Administrator Certification

Greetings from Sligo Software Solutions, Inc. !!

This is Vikram from SLIGO. We have an urgent requirement for Senior ServiceNow Product Manager with - ServiceNow System Administrator Certification position with our client.

Title : Senior ServiceNow Product Manager with - ServiceNow System Administrator Certification

Location : Tallahassee, Florida

Duration : 1 year 30 day(s)

Client : Sligo Software Solutions - Florida Department of Revenue

Job ID: SLG - 19 - 11256

Respond by: 10/27/25 2:00 PM

Job Title: Senior ServiceNow Product Manager with - ServiceNow System Administrator Certification

Location: Tallahassee (On-Site)

Duration: 12 Months

Great to have prior govt client experience.

Good to be local candidates.

Kindly ensure that all attached consultant documents are fully completed before submission. Let me know if you have any questions

Scope of Work/Job CharacteristicsFDOR is seeking an Applications Architect to oversee, develop and coordinate complex IT product and solution development initiatives for the ServiceNow platform. The selected candidate will work with stakeholders to manage delivery schedules, technical integration, and product performance, ensuring alignment with the Department’s business goals and technology standards.

This role requires a hands-on leader with experience in product lifecycle management, including development planning, feature delivery, and release cycles for software-based solutions.

The Product Development Coordinator will serve as a liaison between business owners and technical teams, balancing business priorities with technical constraints and ensuring quality product delivery.

Responsibilities include assisting with managing schedules, resolving delivery risks, development work, facilitating stakeholder alignment, and supporting the transition of new

capabilities into operations. The candidate must demonstrate strong organizational, technical, and customer-facing communication skills, as well as experience coordinating delivery roadmaps with enterprise architecture and engineering teams.

Required Qualifications

• IT Product Development & Lifecycle Management Minimum 7 years in IT product development and experience managing products development timelines, release planning, feature delivery, and post-deployment support.
• Cross-Functional Leadership, Minimum 5 years leading complex, multi-team product or technology solution delivery in high-tech or government environments.
• ServiceNow Platform Expertise Proven experience with ServiceNow development, implementation, and enhancement, including workflows, modules, and system integrations.
• CMDB & Discovery Tool Oversight, Experience managing CMDB structure, data quality, and governance. Experience with ServiceNow Discovery tool implementation, including automated asset discovery, data validation, and integration.
• Stakeholder Communication & Collaboration, Strong ability to communicate complex technical information to business owners, leadership, and technical teams. Proficiency with collaborative tools such as SharePoint 365, Microsoft Project, and Azure DevOps.

Required Certification

• ServiceNow System Administrator Certification

Preferred Qualifications

• Enterprise Architecture Alignment Familiarity with aligning ServiceNow products and enhancements with enterprise architecture principles and organizational standards.
• Software Quality & Testing, Experience in prototyping, technical evaluation, solution testing, or validating releases for production readiness.
• Process Improvement & Continuous Delivery Experience integrating continuous improvement practices and incorporating user feedback into product enhancements.
• Government or Large-Scale Project Exposure Experience in government IT programs or large-scale enterprise projects, including coordination of multi-vendor teams.
• Customer-Facing or Training Support Experience supporting business teams, end users, or organizational training related to ServiceNow platform changes.

Bachelor’s Degree in one of the following, or equivalent work experience:

• Computer Science
• Information Systems / MIS
• Business Administration (IT focus)
• Information Technology

Preferred Certifications (optional)

• Certified Implementation Specialist (CIS) – ServiceNow
• Project Management Professional (PMP)
• ITIL Foundation or Agile/Scrum certification

Thanks & Regards

Vikram Naidu

Sr Talent Acquisition

Sligo Software Solutions Inc.

vikram.teja@sligosoft.com

www.sligosoft.com